JOB POSTING: Assistant Manager
Job Summary:
We are seeking a motivated and experienced person to join our dynamic team. The ideal candidate will play a crucial role in supporting the daily operations of our establishment, ensuring exceptional customer service, and leading a team to achieve operational excellence. This position requires strong leadership skills, effective time management, and a commitment to fostering a positive work environment.
Job Description:
- Oversee and co-ordinate office procedures, review and implement new procedures where improvements can be made.
- Establish priorities throughout each day to ensure responsibilities are met.
- Payroll Support
- Co-ordinate appointments for staff and customers, manage scheduling for staff and customers via phone, email and in-person.
- Maintain inventory of specific products in office for staff.
- Ensure paperwork is received from staff and thoroughly reviewed to confirm all tasks/jobs are completed in a timely manner.
- Invoicing customers, ensure we receive customer payments and follow-up with outstanding invoices.
Responsibilities:
- Maintain trusting relationships with suppliers, customers, government agencies and co-workers.
- Schedule incoming calls, work orders, emergencies, and triage accordingly.
- Manage correspondence via email, phone, and in-person with customers, government agencies, and business establishments.
- Ensure all paperwork is current and invoicing is complete to current date.
- Input data accurately for invoicing, work orders and service calls.
- Weekly follow-up phone calls for quoted jobs.
- Verify purchase orders are correct and ensure pricing is current and up to date.
- Vehicle maintenance is up to date
- Ensure safety meetings are held to maintain a safe workplace and deal with any concerns staff may have.
- Collecting and recording payments, preparing bank deposits.
- Ensure employee work hours are properly documented and processed for payroll purposes.
- Working with and giving direction to office staff.
Skills:
- Excellent written and verbal communication.
- High attention to detail.
- Capable of multi-tasking, problem solving, along with excellent time management & organizational skills.
- Knowledge of Apple macOS computer systems.
- Data Entry
- Interpersonal and teamwork skills
Join us as an Assistant Manager and contribute to creating an engaging environment that prioritizes customer satisfaction while fostering growth within our team.
Job Types: Full-time, Permanent
Pay: $24.00-$30.00 per hour
Expected hours: 45 per week
Benefits:
- Dental care
- Extended health care
- On-site parking
- RRSP match
- French not required
Schedule: Monday to Friday
Work Location: In-person